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"Feeling let down"

About: Pilgrim Hospital / Vascular surgery

(as the patient),

Feeling let down.

After the earlier oversight of being asked to attend an appointment in Boston (I live in Lincoln) to discuss test results for a test which hadn’t yet been carried out, I thought things must get better from here.

I was waiting for my 9am phone call from Boston Vascular for my pre-op consultation. No call.

Around 11:30am I called them to be told my procedure had been cancelled back in May. I asked why had I not been informed? No satisfactory answer was forthcoming.

Let’s see if my new pre-assessment happens in September for my re-arranged November procedure.
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