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"Lovely staff"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a service user),

I had to attend A&E with my one year old after he gave himself a nasty bump on the head, all the staff in the department were lovely and we were seen quickly at each stage of our visit.

The Dr who seen my son was so lovely with him and had him laughing and giggling easily. Thank you to all of the staff for making our visit so calm.

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Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 11/08/2025 at 13:29
Published on Care Opinion at 13:29


picture of Kevin Torbet

Dear attendantjp65

Thank you for sharing your experience with us on Care Opinion.

We’re so pleased to hear that you and your son were seen promptly and that our staff helped make what could have been a stressful visit feel calm and reassuring.

It’s wonderful to know that the doctor was able to put your little one at ease and even bring out some giggles. Your kind words will be shared with the A&E team, who will be delighted to know their care made such a positive difference.

Kind regards

Kevin

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