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Kind and compassionate staff

Posted By Suthbug

"Kind and compassionate staff"

About: North Devon District Hospital / Audiology

(as a parent/guardian),

My son had to have removal of ear wax at Barnstaple audiology outpatients.

The staff were kind, compassionate and absolutely brilliant with my son- who is only 5.

They made him feel so at ease and were very accommodating and attentive.

Thank you team 

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Responses

Response from Claire Banks, Head of Audiology (Northern Services), Audiology (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Claire Banks
Head of Audiology (Northern Services), Audiology (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 13/08/2025 at 13:21
Published on Care Opinion at 13:21

Dear Suthbug

Thankyou so much for your lovely feedback. I'm so glad you and your son had a positive experience in our department, particularly as it can be quite daunting having wax removed - even for adults!

My team always try and do their very best and I will pass on your message to them.

Best wishes

Claire Banks

Head of Audiology

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