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"Gentle and patient"

About: Community Therapy Services / Avon Valley

(as a relative),

Carla came to see Mum this morning, her first visit. Mum has Parkinson’s and arthritis, affecting her mobility significantly. Carla arrived with a lovely smile on her face and couldn’t have been more caring. She was gentle and patient with Mum, listening to everything and offering very constructive support and advice. She provided Mum with walking aids and assessed the house and garden to ensure Mum is able to safely access every area. We felt listened to and in very safe hands. Carla is a credit to your team. Thank you so very much.

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Responses

Response from Jamie Hawthorn, Integrated Clinical Lead, Hampshire and Isle of Wight Healthcare NHS Foundation Trust 13 hours ago
Jamie Hawthorn
Integrated Clinical Lead,
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Submitted on 01/08/2025 at 08:27
Published on Care Opinion at 08:27


Many thanks for sharing your lovely feedback. I will share this with Carla and the wider team. I am so pleased you were happy with our service.

J

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