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"The service make a me feel safe and valued"

About: Mullinure Hospital / Older people's healthcare

(as a service user),

Im in my 80’s and partially sighted. After I’d had several falls, I was referred to the falls clinic at Mullinure Hospital, Armagh, by my GP.

I was given an appointment and taken on time. I saw nurses, a doctor, a physiotherapist and an occupational therapist and everyone was highly professional and lovely. A special thank you to the nursing sister who persuaded me to come back for sessions of physio and organised that I get a morning care visit from carers every day now. 

For me this had been amazing. Not only does this provide practical help, sometimes the carers are the only people I see in a day as, though I have great local friends, my family all live further afield. The service make a me feel safe and valued.

Im particularly aware of the huge pressures services in N.Ireland are under compared to the rest of the UK, so that makes me feel extra grateful to have this service.

With my sight impairment and other health issues, the support means I can continue to live independently in my own home. Sometimes a little bit of support can be life changing.

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Responses

Response from Cathy McKeown, Head of Physiotherapy, Physiotherapy services in Primary care and Falls, Post Covid Syndrome services, Fit testing service, Adult Community Services Directorate, Southern Health and Social Care Trust 3 months ago
Cathy McKeown
Head of Physiotherapy, Physiotherapy services in Primary care and Falls, Post Covid Syndrome services, Fit testing service, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 04/08/2025 at 13:53
Published on Care Opinion at 13:53


Thank you for taking the time to provide your wonderful feedback to the Mullinure Fall prevention team. I hope the advice and exercises will continue to improve your personal safety and keep you mobile and independent. Our teams aim is to keep people active and prevent social isolation while promoting safer mobility. I will pass on your message to the team and I wish you well with your physio led strength and balance programme.

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