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I felt grateful all day

Posted By venusgk66

"I felt grateful all day"

About: Sidwell Street Clinic / Exeter Sexual Health

(as the patient),

I needed a coil removed that was a bit tricky to access. All staff were amazing particularly the D/nurse and Mikey who supported her too. She was clam, informative but, most of all, confident in removing it. I thought I may have to go to hospital and didn’t have a great experience putting the coil in somewhere else so I was a little tense!

I couldn’t thank them enough and felt grateful all day.

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Responses

Response from Abiya Jagan, Receptionist (Northern Services), Sidwell street walk in centre / Devon sexual health (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Abiya Jagan
Receptionist (Northern Services), Sidwell street walk in centre / Devon sexual health (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 31/07/2025 at 12:21
Published on Care Opinion at 12:29

Hi venusgk66,

Thank you for taking the time in sharing your experience with us.

We do take pride in providing calm and confident care, especially for procedures that can feel worrying. It's wonderful to know that our team were able to put you at ease and successfully remove your coil.

I will happily pass on your kind feedback to the team, they will be happy to hear.

Please don't hesitate to contact us on 0300 303 3989 if there is anything else we can help with in the future.

Best wishes
Abiya Jagan

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