"Speedy diagnosis"

About: The Royal Victoria Infirmary / Accident & emergency The Royal Victoria Infirmary Accident & emergency NE1 4LP

Posted by New to area (as a relative), 3 months ago

Husband had horrendous neck and shoulder pain - no GP app available. After some hours went to A&E.
Two hours total time between triage/ECG/ x-ray/ diagnosis of muscle in spasm - prescription and departure. Seamless connected pathway. Impressive. Faultless. Deserving of praise. The hospital is spotlessly clean/ has caring wonderful staff and the system works! Blueprint for the NHS

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The Newcastle upon Tyne Hospitals NHS Foundation Trust

Submitted on 31/07/2025 at 10:43

Published on Care Opinion at 10:43

Thank you for taking the time to leave your feedback regarding your husband's care at the RVI Emergency Department. We are pleased that you found the pathway to be seamlessly connected, with caring wonderful staff and deserving of praise. We will forward your comments to the department concerned, who will share with the staff involved.

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