Text size

Theme

Language

"My skin procedure"

About: Royal Victoria Hospital / Dermatology

(as the patient),

I recently had a skin excision with Jill and Gillian, and I can’t thank them enough. I was extremely nervous beforehand, especially because I have a strong fear of needles. Both Jill and Gillian were so kind, patient, and calming. They helped me feel comfortable and safe from the moment I walked in.

Even when I kept hesitating and delaying the start of the procedure, they never made me feel like a burden. They were so understanding and supportive. When Gillian gave me the local anaesthetic (the part I was most afraid of), I didn’t feel a thing she was incredibly gentle, and all my worries disappeared once I saw how skilled and caring she was.

I walked out of the clinic feeling happy, relieved, and genuinely grateful. I hope everyone is lucky enough to receive the same level of care and compassion that Jill and Gillian gave me.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hannah Givan, Sister, Dermatology Royal Victoria Hospital, Outpatients Department, Cancer and specialist services., Belfast Health and Social Care Trust last week
Hannah Givan
Sister, Dermatology Royal Victoria Hospital, Outpatients Department, Cancer and specialist services.,
Belfast Health and Social Care Trust
Submitted on 31/07/2025 at 12:36
Published on Care Opinion at 16:33


Dear bluey600,

My name is Hannah Givan and I’m the Sister for Dermatology RVH.

Thank you for taking the time to leave such positive feedback about your recent care. Your kind words will be shared with the team.

Many thanks and take care,

Hannah

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k