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Excellent Physio

Posted By rbaqe34

"Excellent Physio"

About: ICST (Community Nursing, Physiotherapy, Occupational Therapy) / ICST (Community Nursing, Physiotherapy, Occupational Therapy) East Kilbride

(as the patient),

Lorraine, the physio, was excellent. The care and attention I got from her was excellent. She has got me in to a better position now than when I was in hospital. 

She asked me what my aim was for physio, which was to walk far enough to visit my cousin, and I can do this now. 

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Responses

Response from Nicola O'Donnell, Physiotherapy, South Lanarkshire University Health and Social Care Partnership 5 days ago
Nicola O'Donnell
Physiotherapy,
South Lanarkshire University Health and Social Care Partnership

Submitted on 01/08/2025 at 10:51
Published on Care Opinion at 10:51

picture of Nicola O'Donnell

Thank you so much for sharing your experience. It’s wonderful to hear how positive working with with Lorraine has been, and great to hear how much you have progressed since your admission to hospital.

It’s especially inspiring that you set a personal goal to walk far enough to visit your cousin, and you’ve made it happen. Getting back to doing things that are important and meaningful to you is what physiotherapy is all about, and it’s great to see how your determination, combined with Lorraine’s support, made this possible.

Kind regards

Nicola

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Response from Therese McKenzie, Team Lead Physiotherapist, ICST EK Physiotherapy, South Lanarkshire University Health and Social Care Partnership 2 days ago
Therese McKenzie
Team Lead Physiotherapist, ICST EK Physiotherapy,
South Lanarkshire University Health and Social Care Partnership

Submitted on 04/08/2025 at 12:09
Published on Care Opinion at 12:09

Dear rbaqe34,

Thank you for sharing your experience of physiotherapy at home. I am delighted to hear you've felt well cared for by Lorraine. It is really important to our team that you feel supported and valued throughout your physiotherapy journey.

I hope you're now enjoying being able to visit your cousin again through your own hard work, with help and guidance from Lorraine. Superb! I have let Lorraine know your feedback and she is chuffed to bits.

Wishing you all the very best,

Therese.

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