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"My parents care"

About: Bellshill Locality / Bellshill Community Nursing Team Bellshill Locality / Bellshill Social work services

(as a carer),

I look after my parents in their 90s, dad with dementia and aphasia, mum has dementia. Currently in respite to assess their level of care needs, both are in need of 24/7 care as it is no longer safe for them to be left on their own and now is a health and safety issue. I have been looking after them on my own for a very long time but things have gotten to a stage that I am not physically or mentally able to do what's needed.

They had social care workers going in to wash and dress my mum since March; since starting she is lucky if she has had a handful of showers even though this was one of the main reasons we have them coming in as my physical health doesn't allow me to do this as she needs support. They also come in and ask my mum if she has been washed instead of just saying we are in to give you a wash and get you dressed; my mum gets up quite a lot through the night and dresses herself with the help from my poor dad who can't talk to her to get her to go back to bed and also is not able to tell carers what she had done even though I have told them not to ask my dad these questions.

They also started doing her medication twice a day. As I do nights to get them ready for bed, I  have been asked on more than one occasion how they administered her medication and this did not give me much confidence in them doing this. The care folder hasn't even been fully updated and an advocacy woman  has emailed them about  this weeks ago with no response. Also got a letter to both parents thanking them for filling out a questionnaire that I can definitely say never happened. Now I have social work wanting to send them home even though its no longer safe for them.

Sorry for the long rant but I am no longer capable of looking after them.

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Responses

Response from Douglas Gray, Locality Social Work Manager, Bellshill locality, Health and Social Care North Lanarkshire 2 months ago
Douglas Gray
Locality Social Work Manager, Bellshill locality,
Health and Social Care North Lanarkshire
Submitted on 04/08/2025 at 12:48
Published on Care Opinion at 16:33


Dear Barney 23

Thank you for raising the issues that you have raised within your post.

I am sorry that you have had the need to complain about the support that your parents have been receiving. This is something that we take very seriously.

I have passed the concerns that you have raised regarding Homecare to the relevant manager for a full response, and will ensure that you receive this as soon as possible.

As you are aware, both of your parents were placed for a period of respite, and normally, would return home at the end of the agreed period. You have raised some issues regarding your parents' safety at home, and as a result, our Senior Social Worker has arranged for both of your parents to be assessed on Monday 4 August 2025 to understand their care and support needs.

You will be fully included in any decisions regarding future supports and I hope that this helps alleviate your fears.

If you require any further information, please do not hesitate to either contact the allocated Social Worker or Bellshill duty team on 01698346666.

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