My partner suffered an injury to her leg at our house. Whilst not broken, she had a large open wound.
We attended QEUH A&E and checked and were triaged within 30 mins. The triage nurse, Kayleigh and her student, were both fantastic. They were exactly what you think a nurse should be.
Following triage, my partner was sent for an x-ray and thankfully there were no broken bones. She did however require 7 stitches. Following the x-ray, we were treated by Gemma the ANP. Again she was excellent in calming my partner down, explaining the situation and then stitching up her leg. We were discharged just before 1am.
It was also an interesting observation that we did not see a Doctor throughout our care. Whilst some people would instantly want to see a Doctor, the injury and treatment were able to be dealt with by the nursing staff which I think is a positive example of how the system should work at its best.
As someone who works in the NHS and is aware of the pressure throughout, particularly at the front door, I was incredibly proud of the way in which my partner's care was delivered.
This was one of the best, if not the best, experience of A&E I or my partner have experienced. This is 99% because of the staff and how they dealt with the situation. Both Kayleigh, her student, and Gemma are an absolute credit to their profession.
"The treatment of my partner"
About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF Queen Elizabeth University Hospital Glasgow / Xrays and Scans Queen Elizabeth University Hospital Glasgow Xrays and Scans Glasgow G51 4TF
Posted by fluterg47 (as ),
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