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"Friendly and helpful staff"

About: Craigavon Area Hospital / Emergency Department

(as the patient),

I was admitted to Craigavon A and E with chest pains and under the excellent care of Bernice, who went above and beyond to ensure that all my medical needs were met. I just wanted to acknowledge the excellent job that she did and care which she took.

Lee, the nurse who also cared for me was very friendly and helpful. I really appreciate the super job that you do. Thank you so much. 

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Responses

Response from Jill Green, Ward Manager, Emergency Department, Craigavon Area Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 days ago
Jill Green
Ward Manager, Emergency Department, Craigavon Area Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 31/07/2025 at 17:30
Published on Care Opinion at 17:30


Good evening sagittacg75,

Thank you so much for providing such lovely feedback on our staff in ED. It is so reassuring to hear you received the standard of care that we strive to provide to all of our patients. I will share your positive feedback with Bernice and Lee, posts like this are great for staff morale, especially when working in such a busy environment.

I hope you are recovering well.

Best wishes

Sister Green

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