Care Opinion

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I truly felt in safe, knowledgeable and expert hands

Posted By quebecmk46

"I truly felt in safe, knowledgeable and expert hands"

About: The Ulster Hospital / Day Procedure Unit

(as the patient),

I recently visited the Day procedure unit at UHD.

Treatment and care from nursing, medical and anaesthetist’s team in the pre op area, theatre and recovery was second to none!

Professional, skilled and caring individuals who efficiently met the patients needs in a lovely calm, clean and therapeutic environment. I truly felt in safe, knowledgeable and expert hands . Proud of our NHS! Thank you 

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Responses

Response from Cathy McDowell, Lead Nurse ATICS, Surgery - Anaesthetics, Theatres & ICU, South Eastern Health & Social Care Trust 4 days ago
Cathy McDowell
Lead Nurse ATICS, Surgery - Anaesthetics, Theatres & ICU,
South Eastern Health & Social Care Trust

Submitted on 01/08/2025 at 11:28
Published on Care Opinion at 11:28

quebecmk46,

Thank you for taking the time to provide this lovely compliment of our team within the day procedure unit at the UHD, I hope you are recovering well following your procedure.

It is always nice for the team to be recognised for meeting the needs of their patients and to hear that it is being done in a calm, therapeutic environment is invaluable to us.

I will share your feedback with the team who will be delighted to hear your positive comments,

Cathy

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Response from Linda Gibson, Lead Nurse, Theatres, South Eastern HSC Trust 4 days ago
Linda Gibson
Lead Nurse, Theatres,
South Eastern HSC Trust

Submitted on 01/08/2025 at 11:52
Published on Care Opinion at 11:52

Good morning quebecmk46

Thank you for taking to time to complete the Care Opinion, following your visit to the Day Procedure Unit in the Ulster hospital.

I am delighted to hear that the staff you encountered made you feel safe and I am very proud of the whole team in the unit, I will share your compliment with them.

I do hope you are recovering well.

Kind regards

Linda Gibson

Lead Nurse ATICS.

Ulster Hospital.

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