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"Genuinely feel safe to discuss anything and everything medical"

About: General practices in Fife

(as the patient),

Dr Ross of Glenwood Medical Practice in Glenrothes is hands down the best doctor I've ever had in my 20 year experience with chronic pain and complex health needs. He's patient, willing to think outside the box, not afraid to keep learning and researching if he isn't aware of a treatment or condition. He allows patients to advocate for their own care without making you feel like you're a 'google doctor', especially if you have a condition which is newly discovered.

If you care needs aren't being met, he will go above and beyond, and push to find answers. I can't recommend him highly enough, especially to vulnerable patients who have felt ostracised by normal healthcare workers because they have an uncommon or complicated condition they've had to put years of research into on their own. I personally would prefer to have him as my doctor forever if it were an option. He's carrying the same workload as other doctors I've had in the past, but he makes the effort to remember you and things about your life, and will bring them up when he sees you. It's like going back to when you had family doctors who weren't overworked. I genuinely haven't done him justice. After 13 years of bad luck with doctors who were impatient with my complex needs, the last 7 years with him as my doctor have been a salve. I genuinely feel safe to discuss anything and everything medical with him, and that's a big thing to me. 

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Responses

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 5 days ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership
Submitted on 08/08/2025 at 16:39
Published on Care Opinion at 16:39


picture of Shelley McBain

Thank you for sharing such thoughtful feedback about Dr Ross. It is encouraging to hear how positively he has impacted your care and wellbeing. Your words highlight the value of compassionate, patient-centred care, and we will make sure your comments are passed on to him. We are glad you have found a doctor who makes you feel safe, heard, and supported.

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