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"I felt very comfortable with them"

About: Victoria Hospital / Pre-assessment

(as the patient),

2 Pre-assessments for an upcoming hip operation.

Both Lauren and Nikki were very friendly, professional and explained what they were going to do. I felt very comfortable with them.

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Responses

Response from Stephanie Allan, Interim Charge Nurse, Pre-assessment Suite, NHS Fife 2 months ago
Stephanie Allan
Interim Charge Nurse, Pre-assessment Suite,
NHS Fife
Submitted on 31/07/2025 at 14:32
Published on Care Opinion at 14:32


picture of Stephanie Allan

Dear Ailsie,

Thank you for taking the time to provide feedback on your pre-assessment appointments.

I am delighted to hear that both Lauren and Nikki were friendly, professional and explained what they were doing. I am also happy that you felt comfortable with the nurses. It is important to us that you feel well supported in the pre-operative period.

On behalf of the pre-assessment team I wish you well with your upcoming surgery and recovery.

Kind regards

Stephanie Allan

Senior Charge Nurse

Pre-assessment, VHK

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