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OT has been kind, friendly and always professional

Posted By Katjd73

"OT has been kind, friendly and always professional"

About: Home First North / Staffordshire Moorlands Team Staffordshire and Stoke on Trent Physical Health / Community Rehab Service

(as a service user),

I'd like to thank Nicky for her care over the last few months as I have been receiving regular OT from Bradwell. Nicky has been kind, friendly and always professional, especially when I had a bereavement and my rehab had slowed somewhat. 

All the staff at the Hand Clinic on Bennion Ward have been friendly and accommodating, the clinics always run to time and my appointments have been flexibly booked. The environment is always clean, comfortable and welcoming. Thank you.

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Responses

Response from Marie Allen, North Home First Integrated Service Manager, Home First, Midlands Partnership University NHS Foundation Trust last week
Marie Allen
North Home First Integrated Service Manager, Home First,
Midlands Partnership University NHS Foundation Trust

Submitted on 04/08/2025 at 12:12
Published on Care Opinion at 16:32

Thank you for taking the time to provide this lovely feedback. I am so pleased to hear that your rehabilitation has been extremely positive and you have regained your independence following your fracture. We will ensure that Nicky gains your feedback and I am sure she will be absolutely thrilled. We would like to wish you all the very best for the future

Best Wishes

Marie

Midlands Partnership University NHS Trust

NHS Home First Integrated Service Manager

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