"Excellent care received"

My daughter was admitted to UHD Craig ward- day patient area for ENT surgery.

From our arrival until we left, the care we received was excellent. We received a warm welcome from the nursing staff there, efficiently admitted and then proceeded to meet her consultant Mr Elsherif and the lovely anaesthetist Stephen who would be looking after her that day. Both were able to calm any anxieties and they thoroughly explained the process to us.

We were then called for her procedure and again from the portering staff to all the theatre staff they were excellent at keeping our anxieties at bay and were so friendly and kind to my 4 year old.

After the procedure and a period of time in recovery, we were taken back to the ward where we were well looked after by the nursing staff up until our discharge at 1730. I would like to personally thank Aoife, Rosie, Deborah, Sam, Emma and Gillian for their attentiveness and kindness shown to us- they are a true credit to their profession.