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"You are all a credit to your profession and our great NHS!"

About: Trafford General Hospital / General medicine

(as a service user),

I have been attending yearly appointments at the Radiology dept here at Trafford General for the last few years, having opted to attend here from my time at the MRI and Salford Royal. I undergo yearly checkups due to a genetic cancer gene diagnosis some years ago.

I have just attended here again in July 2025 and wanted to share my thanks and gratitude to the staff, from the pleasant young man on the main hospital reception to the staff within the Radiology Department .

The hospital always looks clean and the staff are so friendly and understanding. It’s strange to say but it’s such a pleasant experience it helps me as the patient relax and feel I am in the best of hands. Thanks to you all for the professional customer service you give daily. You are all a credit to your profession and our great NHS!

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Responses

Response from Ashley Derbyshire, Patient experience programme manager & service manager, Patient Experience Team, Manchester University NHS Foundation Trust 3 weeks ago
Ashley Derbyshire
Patient experience programme manager & service manager, Patient Experience Team,
Manchester University NHS Foundation Trust
Submitted on 03/10/2025 at 12:24
Published on Care Opinion at 12:24


Thank you for your positive comments posted on the Care Opinion website regarding the care you received at the Radiology department in Trafford General Hospital.

It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you thought that the staff were friendly and understanding allowing you to feel safe and relaxed.

I can assure you that we have passed on your thoughts to the Head of Nursing who will share your comments with the staff involved.

Yours sincerely,

Patient Experience Team

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