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"Excellent care and never felt forgotten"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Older people's healthcare

(as a service user),

My mother was admitted to this unit recently. Myself and many other relatives went to visit my rarely ill mother. She even had a stint in isolation  room 3. Plenty of attentive staff. Consistent and timely care at all times. Really pleasant staff. The unit was spotlessly clean and tidy. Felt welcomed.

My mum has said she has had excellent care and never felt forgotten.

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Responses

Response from Nottingham University Hospitals NHS Trust last week
Nottingham University Hospitals NHS Trust
Submitted on 01/08/2025 at 16:16
Published on Care Opinion at 16:16


Thank you for this excellent feedback. We are very pleased to hear that your mum felt her care was so good, and we will be glad to share your kind words with the staff on the unit.

Thank you and kind regards

Andrew, Patient Experience Officer

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