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"Joined-up, professional and supportive"

About: Forth Valley Royal Hospital / Breast Clinic Forth Valley Royal Hospital / Xrays & Scans

(as a service user),

I was referred by my GP to the Breast Clinic because of a worry.

I got an appointment mid July 2025, within 3 weeks of seeing my GP.

I only waited 4 minutes until I was seen by a Doctor who was pleasant and reassuring. She carried out a thorough examination and explained everything to me clearly. 

I was then directed to the X-Ray department where I had 2 mammograms carried out within 5 minutes by an equally reassuring and friendly  radiographer. 

I only had to wait another 5 minutes until the Consultant saw me and told me that everything was normal.

The whole experience was done in less than 30 minutes. 

Superb!  

Many thanks to the whole team who were totally 'joined-up', professional and supportive. 

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Responses

Response from Jennifer Gilchrist, Radiology Department Manager, Radiology, NHS Forth Valley 3 months ago
Jennifer Gilchrist
Radiology Department Manager, Radiology,
NHS Forth Valley
Submitted on 29/07/2025 at 14:43
Published on Care Opinion at 14:43


Dear amghj,

Thank you for taking the time to leave feedback about your recent visit. I am pleased you had a pleasant experience, and a reassuring outcome. We take great pride in our Breast imaging service, and I will ensure to pass on your lovely comments to the team.

Best wishes,

Jen

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