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"The care of my father received was fantastic"

About: Community Health and Primary Care Services / NHS Tayside GP Out of Hours Service

(as a carer),

My dad had been feeling extremely unwell during the night, had been physically sick and experiencing pains in his head and generally feeling awful.

Following him contacting me in the early hours, I contacted NHS 24 who advised that a Doctor would be in touch. We received a call from Dr. Mo at Kings Cross Hospital in Dundee.  

The care of my father received from Dr Mo was outstanding. My father felt well cared for, listened to and generally well respected.

Dr. Mo as a precaution requested and arranged for my father to be seen up at Ninewells Hospital for further care and attention.

The care of my father received from Dr. Mo was fantastic. Thank you.

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Responses

Response from Shawkat Hasan, Angus Health and Social Care Partnership 4 months ago
Shawkat Hasan
Angus Health and Social Care Partnership
Submitted on 29/07/2025 at 14:41
Published on Care Opinion at 15:01


Dear snowdk86,

Thank you so much for taking the time to post your feedback.

Sorry to hear about your Dad's symptoms and needing to phone NHS24.

I am very pleased however to hear about your positive experience with the GP Out of Hours Service. I am delighted you were looked after so well by Dr Mo and that your father felt well cared for, listened to and well respected.

We are fortunate to have experienced, dedicated and caring clinicians working in the Out of Hours service such as Dr Mo.

I hope your Dad is recovering well and thank you again for your feedback.

Best Wishes

Dr Shawkat Hasan - Clinical Director, NHS Tayside GP OOH Service.

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