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These staff are amazing and a credit to the trust

Posted By zulugq64

"These staff are amazing and a credit to the trust"

About: Craigavon Area Hospital / Blossom Ward (Paediatrics) Craigavon Area Hospital / Theatres Daisy Hill Hospital / Daisy Paediatric Ward Northern Ireland Ambulance Service / Patient care services Southern Health & Social Care Trust / Urgent Care Centre (Phone First)

(as a parent/guardian),

To all the amazing NIAS, doctors and especially the paediatric nurses in DHH and CAH

My 15 year old daughter had severe abdominal pain and nausea on recent Tuesday. I contacted the OOH GP, who called me back right away and give me sound advice and directed me to ED. My daughters symptoms deteriorated and she had to be admitted to Daisyhill Paediatric ward. While there she had a prompt scan / IV fluids and antibiotics and was diagnosed with appendicitis and needed an appendectomy. She was transferred by ambulance from DHH to CAH Blossom ward. (I would like to give a special  thank you the very kind paediatric nurse Claire who traveled with my daughter in the ambulance to CAH). When we arrived to the Blossom ward, we were met by friendly and professional staff.

The ward sister and all nurse's that cared for my daughter were exceptional. I can't thank the nurse's enough for there help and reassurance during this stressful time. I would also like to thank the surgeon Dr Mooney and the theatre nurse's / recovery nurse's  in CAH for there kind and professional help. 

These staff are amazing and a credit to the Southern Trust. 

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Responses

Response from Patricia McGrath, Nurse Team Lead Urgent Care , Adult Community Services Directorate, Southern Health and Social Care Trust yesterday
Patricia McGrath
Nurse Team Lead Urgent Care , Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 29/07/2025 at 15:32
Published on Care Opinion at 15:32

Good Afternoon,

Thank you so much for taking the time to share your experience of the care received through the Urgent (GP) Out of Hours.

I am pleased to hear that you received a prompt call back, that the GP provided you with sound advice following their assessment of your daughter's condition and directed your daughter to the most appropriate care pathway so she could receive the Emergency Care she needed. We are so privileged to have a job where we can care for people and make a difference.

I will ensure the team are all aware of your kind words - we really appreciate them.

Wishing your daughter a speedy recovery.

Thank you again and Best Wishes, Patricia.

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Response from Ciara McEvoy, Health Care Assistant, Daisy Ward, Daisy Hill Hospital, Children and Young People's Directorate, Southern Health and Social Care Trust yesterday
Ciara McEvoy
Health Care Assistant, Daisy Ward, Daisy Hill Hospital, Children and Young People's Directorate,
Southern Health and Social Care Trust

Submitted on 29/07/2025 at 21:38
Published on Care Opinion at 21:38

Good evening,

Thankyou for sharing your experience with us. Its incredibly reassuring to hear how compassionate, responsive and professional the entire team was during such a worrying time. The care your daughter received from the ambulance staff to the ward nurses and doctors truly reflects what the Southern Trust represent. I will let Claire know how thankful you are.

Wishing your daughter a speedy recovery.

Ciara

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