"I felt able to be frank and honest"

I was referred by PALMS in December 2023 and had my first therapy appointment about 9 months later I think, I received information with realistic waiting list times and some websites/numbers I could use if I needed while waiting for my appointment which I appreciated.

I was seen by Glen, a man I cannot speak highly enough about. From my first phone appointment I felt able to be frank and honest and throughout my treatment I found him to be knowledgeable, funny and very genuine.

I was able to change how I viewed a lot of things in my past by talking to Glen and being able to step back and take an unbiased look at situations. Learning CBT techniques alongside this was also very helpful, allowing me to "self-soothe" anxiety and experiment to find things that worked well for me. I continue to use a lot of these techniques when I feel stressed or anxious.

I finished my course of therapy a few months ago and I've been able to maintain the more positive, relaxed mindset I felt I gained during the treatment, by using deep breathing and thought challenging I feel I no longer jump to panic, stress or negative self-talk. It's truly been a huge improvement, I felt hopeless and miserable before therapy and I'd describe myself as easy-going and content now.

I would like to thank Glen for helping me stop being so hard on myself and get my amygdala to relax a little, his work with me has been invaluable.