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"One of the most positive experiences in a long time"

About: Children & Young People Physical Health / Rotherham Children's Neuro Development Service

(as a parent/guardian),

Getting support for my daughter following a diagnosis of ASD & ADHD.

After years of struggles trying to get support for my daughter and being let down on numerous occasions, I contacted this service recently via email. Almost immediately I received a response asking for my daughter's details. Later the same day I had a call from one of the lead clinicians who was extremely helpful and she informed me my daughter will be put on the list for getting post diagnostic care / treatment. This is one of the most positive experiences we have had over the last 10 years. The response was prompt and the clinician read my daughter's report and rang me the same day to confirm she would be offered support. I cannot recommend this service enough. Thank you!

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Responses

Response from Caroline Jefferies, Team Manager, Children's Care Group, Rotherham, Doncaster and South Humber NHS Foundation Trust yesterday
Caroline Jefferies
Team Manager, Children's Care Group,
Rotherham, Doncaster and South Humber NHS Foundation Trust
Submitted on 28/07/2025 at 16:07
Published on Care Opinion at 16:07


picture of Caroline Jefferies

Good Afternoon,

Thank you for sharing your positive experience with us via care opinion.

I am really happy that you have had a prompt response and that your daughter is now on the waiting list for our post diagnosis support. I am sorry to hear that you have had such a long journey to get where you need to be for this support, and hope that from now on it continues to be a positive experience for you and your daughter.

I will share your lovely feedback with the wider team.

All the best,

Caroline Jefferies

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