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Care experienced following a finger injury

Posted By Nasturtium7

"Care experienced following a finger injury"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre Victoria Hospital / Accident & Emergency Victoria Hospital / Trauma & orthopaedics

(as the patient),

I recently attended A&E at Victoria Hospital, Kirkcaldy, Fife following a partial finger amputation. I am so grateful for the excellent care I received there.

I returned to the Vic, ward 33, the next morning awaiting surgery and for the next 48 hours I was looked after amazingly well.

The staff there are so reassuring, friendly, organised and helpful, I was so impressed by the work they do!

My surgery went smoothly and again was looked after extremely well.

At my follow up checks at the National Treatment Centre I was also dealt with swiftly and carefully, thank you! I am 6 weeks post injury and fully healed, so proud of my little finger!

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Responses

Response from Esther Davidson, Senior Charge Nurse, Accident & Emergency, NHS Fife last month
Esther Davidson
Senior Charge Nurse, Accident & Emergency,
NHS Fife

Submitted on 25/07/2025 at 13:01
Published on Care Opinion at 13:01

Dear Nasturtium7

Thanks for taking the time to give us such positive feedback. I am glad as an Emergency Department we were able to meet your expectations. I am glad you are now fully healed.

Kind Regards

Esther Davidson

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Andrea Bendowski, Clinical Nurse Manager, Planned Care, NHS Fife 3 weeks ago
Andrea Bendowski
Clinical Nurse Manager, Planned Care,
NHS Fife

Submitted on 04/08/2025 at 12:10
Published on Care Opinion at 12:10

picture of Andrea Bendowski

Hello,

Thank you so much for your kind and thoughtful feedback. We're delighted to hear that your experience in Ward 33 at the Vic and during your follow-up at the National Treatment Centre was such a positive one.

it's wonderful to know you felt reassured, well cared for, and in good hands throughout your treatment and recovery.

We’re especially glad to hear that your surgery went smoothly and that you’re now fully healed.

Wishing you all the best going forward and thank you again for taking the time to share your experience.

Andrea Bendowski

Orthopaedic Clinical Nurse Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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