Text size

Theme

Language

"The dentist refused to even look in his mouth"

About: Adult Health & Support Services / Public Dental Services

(as a parent/guardian),

My young son cracked his molar tooth and after phoning NHS24 I was told that NHS Lanarkshire doesn't offer evening emergency dental appointments and he would have to go to his normal dentist. He was referred to the dental hospital some time ago due to needing extensive dental work because of long term antibiotic use, my child is disabled and has high level of additional support needs and has today been left to suffer. The dentist refused to even look in his mouth because he wouldn't sit in the chair, gave us a prescription for antibiotics and said he would try and get us "moved up the list".

This is, in my opinion, a violation of Article 3 of the Human Rights Act 1998.

My child has the right to live without torture and in leaving him without the necessary medical care and attention he needs NHS Lanarkshire is torturing him. Children who are born disabled have the right to access healthcare and our children should not be punished because of a poorly managed NHS.

Being told that he will need to wait 3 YEARS to access emergency dental care is abhorrent. He has a cracked molar, his nerves are exposed and the dentist he saw wouldn't even make the necessary adjustments to examine him.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Geraldeen Irving, Clinical Director, Public Dental Services, South Lanarkshire University Health and Social Care Partnership 2 months ago
Geraldeen Irving
Clinical Director, Public Dental Services,
South Lanarkshire University Health and Social Care Partnership
Submitted on 02/09/2025 at 10:03
Published on Care Opinion at 12:03


Dear waltzxb47,

Thank you for getting in touch to share your concerns around your child's dental treatment. I am sorry to hear that he has a cracked tooth and I would like to look into this further. I am unclear whether your son's experience of non-examination was within the your own registered independent practice or within one of our Public Dental Service facilities. To allow me to look into all of this further, I would be most grateful if you could send his name, date of birth and address as well as details of where you had attended with him to our secure dental office email address- dental.office@lanarkshire.scot.nhs.uk

Please mark your email 'For Attention of Geraldeen Irving' to ensure that it reaches me directly.

Faithfully

Geraldeen Irving

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k