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I felt safe and in control

Posted By capellate99

"I felt safe and in control"

About: Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29) Royal Alexandra Hospital / Outpatients

(as the patient),

My ERAS Nurse Amy's support, knowledge and expertise, before, during and after my cancer surgery has made this not very pleasant experience a bit more bareable. I felt safe and in control all thanks to Amy.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 04/08/2025 at 13:00
Published on Care Opinion at 13:00

picture of Kevin Torbet

Dear capellate99

Thank you so much for sharing your kind words about your experience and the care you received from Amy, your ERAS Nurse.

Undergoing cancer surgery is never easy, and we are truly heartened to hear that Amy’s support, knowledge, and expertise helped make such a difficult time more bearable for you. Feeling safe and in control is incredibly important during healthcare journeys like yours, and it’s clear that Amy’s compassionate and professional care made a meaningful difference.

We will ensure your lovely feedback is passed on to her and the wider Enhanced Recovery team. Recognition like yours reminds us of the powerful impact that skilled and empathetic care can have on our patients.

Thank you again for taking the time to let us know.

Kind regards

Kevin

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