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"A&E treatment"

About: Northampton General Hospital (Acute) / Accident and emergency

(as a service user),

I checked in with injury to my hand. I was first dealt with very quickly. Then every process after that was dealt with speedily and with care.

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Response from Sara Francis, Deputy Head of Patient Experience & Engagement, Northampton General Hospital NHS Trust 2 months ago
Sara Francis
Deputy Head of Patient Experience & Engagement,
Northampton General Hospital NHS Trust
Submitted on 06/08/2025 at 13:53
Published on Care Opinion at 13:53


picture of Sara Francis

Good afternoon!

Thank you very much for taking the time to leave feedback on your experience.

I am so glad to read that your experience in the A&E Department at NGH was a positive one and that you were seen and dealt with quickly. This is great news!

I hope your hand injury heals soon.

I will forward your positive words on to the staff involved in your treatment and care, who I am sure, will be very pleased:)

With best wishes

Sara Francis

Patient Experience Team, NGH.

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