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"Thankyou!"

About: Western Isles Hospital / Maternity care

(as a service user),

I just wanted to recognise the fantastic service we had during our visit to Stornoway (all the way from Yorkshire!). At 11 weeks pregnant I experienced some bleeding. A quick phone call later and I was invited in for a scan a few hours later.

So grateful to have been seen so quickly and been able to get the reassurance I needed to continue enjoying our holiday. Thankyou!

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Responses

Response from Maternity Ward Manager, NHS Western Isles 4 days ago
Submitted on 25/07/2025 at 13:43
Published on Care Opinion at 13:43


Many thanks for sharing your positive experience, during such a worrying time. I will ensure all Maternity staff see your 'Thank you' and we wish you all the very best throughout the rest of your pregnancy.

Best wishes from all of us here at Maternity Ward W.I Hospital.

Head of Midwifery

Maternity Services

Western Isles Hospital

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Response from Denise Symington, Patient Focus Public Involvement, Clinical Governance, NHS Western Isles 4 days ago
Denise Symington
Patient Focus Public Involvement, Clinical Governance,
NHS Western Isles

Lead Advisor to NHS Western Isles on Public Engagement and Service Change

Submitted on 25/07/2025 at 14:04
Published on Care Opinion at 14:04


picture of Denise Symington

Dear violetcg55

Thank you for sharing your feedback on your recent experience of NHS Western Isles Maternity Service.

I was happy to hear that you received the reassurance that you needed to continue with your holiday. I have passed on your kind words as I know that our staff are always happy to receive feedback from our patients.

I wish you well for the rest of your time visiting the Western Isles.

Best wishes

Denise Symington

Patient Focus Public Involvement

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