Text size

Theme

Language

"Toddler's head injury"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a parent/guardian),

Thank you to Louise at A&E for gluing our son's head this morning. We waited very minimal time to be seen and we are so grateful! In and out in 45 minutes. One nurse specifically trained in patient support even put on a Disney movie while we waited. We didn’t get to see any of it as we were taken so quickly! 

A truly wonderful service. THANK YOU!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 01/08/2025 at 17:06
Published on Care Opinion at 17:06


picture of Kevin Torbet

Dear phoenixjh67

Thank you so much for your taking the time to leave us your feedback on Care Opinion. We're delighted to hear that your son's visit to A&E was handled so quickly and compassionately. We’ll be sure to pass on your thanks to Louise and the rest of the team — especially the nurse who put on the Disney movie (even if you didn’t get to enjoy it!).

It’s great to know that the care, speed, and support made a stressful moment a little easier for your family.

Wishing your son a smooth and speedy recovery.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k