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Not good care and poor staff attitude

Posted By augustmk97

"Not good care and poor staff attitude"

About: New Cross Hospital / Accident and emergency

(as a service user),

So I went in due to my breathing and  some of the staff were so rude talking about other patients and all this stuff I was fuming.

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Responses

Response from Christine Rock, Patient Relations Officer, The Royal Wolverhampton NHS Trust 4 months ago
Christine Rock
Patient Relations Officer,
The Royal Wolverhampton NHS Trust

Submitted on 31/07/2025 at 15:03
Published on Care Opinion at 15:03

Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has cause. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest regards

Alison Dowling

Associate Director of Patient Relations

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