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"The Care I received from the Stroke Ward"

About: Older people's healthcare / Stroke Unit Ward 40

(as a service user),

I wanted to write a huge thank you to Dr Deshpande of the Stroke Ward within Altnagelvin Hospital. I truly believe that without this doctors help, my health would have rapidly declined. 

After being treated at The Stroke Ward, I was discharged and sent home a few days later. I was due to have a follow up Doplar test at Radiology and was awaiting further communication of when this would happen. My symptoms had gotten progressively worse day by day to point were I was on the floor crying with severe migraines and being unable to see at points. When I visited my GP, I was told that the severe migraines and tingling in my fingers were caused by Sinusitis - which I did not agree with. I was also told by the GP that they did not think I had the stroke.

After having my Doplar test and having a follow up with Dr Deshpande, I had gone through several tests and had realised that the medication I was initially given needed changed and that the symptoms I was experiencing prior could have been much worse had I not had seen Dr Deshpande. I was very unwell during this time and with my sight and head severely affected I was not able to cope with the symptoms. 

I am eternally grateful for the help of Dr Deshpande and truly believe, had I not been seen at that time, then I may have steadily gotten worse. 

I cannot thank this doctor enough and he is an absolute credit to Altnagelvin. 

Thank you from the bottom of my heart. 

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Responses

Response from Nola Jeffers, Specialist Stroke Nurse, Western health and Social Care Trust 3 months ago
Nola Jeffers
Specialist Stroke Nurse,
Western health and Social Care Trust
Submitted on 20/08/2025 at 14:10
Published on Care Opinion at 15:07


Hello CMC263, my name is Nola Jeffers, I am the Specialist Stroke Nurse in Altnagelvin.

Thank you for your positive feedback on the care you received from Dr Despande during your stay on the stroke ward, I have shared your story with the ward and with the medical staff including Dr Despande who was absolutely delighted to hear of your positive experience with us. It is also reassuring to hear positive feedback on the quality of treatment and care and that your medications have been reviewed and you are now receiving the appropriate medications.

As a team really appreciate your feedback and we wish you all the very best

Thank you

Nola

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