Care Opinion

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My treatment

Posted By Michael912

"My treatment"

About: General Practices in Grampian

(as the patient),

I have been attending Maryhill Medical Centre regarding my high blood pressure.

I would just like to say how well everything went.

The nurse who did all my checks and changed my medication was brilliant.

Karen was so good to deal with and explained everything very well from the first appointment to the last.

We are very lucky to have people like her in the NHS. 

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 2 months ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 06/08/2025 at 11:53
Published on Care Opinion at 11:53

picture of Kirsten Dickson

Dear Michael912,

Thank you for your feedback Michael912.

I work with the Quality Improvement & Assurance Team in NHS Grampian and part of my role is to make sure the feedback that comes to us, through Care Opinion, reaches the services it was intended for. Most General Practices in Grampian are independently run and aren’t registered to receive Care Opinion feedback. They have separate complaints and feedback systems and the best way to get feedback to them is to contact the practice directly, but where a general practice name is included in a Care Opinion post I do pass it on where I can. I’ve shared it with the Maryhill Practice Manager and Practice Nurse Karen and they have confirmed it has been received.

We are indeed very lucky to have staff who provide good explanations and a level of care that helps us feel thankful and cared for. I’m sure your kind comments will have brightened Karen’s day.

Take care,

Kirsten

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Michael912 (the patient)

Hi Kirsten, That’s great and thanks for letting me know it’s all gone through.

kind regards

mike

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