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"NHS Tayside Podiatry MSK Service"

About: Community Nursing / Dundee Community Care and Treatment Services (CTACS) Tayside Podiatry Services / Podiatry MSK (Musculoskeletal) Services (Tayside wide)

(as a service user),

Over the past 8 years I'd been experiencing increasing pain in my feet and ankles leading to decreased mobility. Over the last 2 years the pain levels had increased exponentially and minor chores and walking were extremely difficult. I spoke to my GP and was referred to Physiotherapy, it did not reduce my pain. I spoke with my community nurse who quickly referred me to NHS Tayside Podiatry MSK Service in Broughty Ferry. The appointment time came super quick, only a couple of weeks from referral. I had my first diagnostic appointment with Ewan who was knowlegeable, calm and excellent communication. He laid out the steps forward, an initial minor outpatient operation followed by a weekly appointments of treatment in ninewells for bilateral Mortons neuroma with a programme of excerise to continue in my own home. This treatment is still ongoing and for the first time in a decade the pain is decreasing and I have increased mobility.  I am so incredibly grateful to Community Nurse (Natalie) and NHS Tayside Podiatry MSK Service (Ewan) for their consummate care and professionalism. 

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Responses

Response from Paula McDonald, Podiatry Practice Development and Specialist Services Lead, Podiatry, NHS Tayside 3 weeks ago
Paula McDonald
Podiatry Practice Development and Specialist Services Lead, Podiatry,
NHS Tayside
Submitted on 23/07/2025 at 13:24
Published on Care Opinion at 15:00


picture of Paula McDonald

Thank you for taking the time to give us feedback on your experience of the MSK Podiatry service. I am delighted that you have noticed a decrease in your pain and improvement in your mobility. I am pleased that your initial minor operation went well and that you have a clear treatment plan to help resolve your symptoms.

Delivering on person-centred and compassionate care is a core value of our team and I will ensure to pass your kind words on to Ewan. Once again, thank you for your feedback and I wish you well.

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