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"Amazing help from the 111 Service"

About: South Western Ambulance Service NHS Foundation Trust / NHS 111

(as a service user),

I cannot recommend the 111 Service highly enough. I discovered over the weekend that I had run out of a vital drug I use for anti-rejection post-transplant. I was in a panic. I needed the tablets for the next day.

I called 111 and the gentleman I spoke to was calm, courteous and very helpful. He advised that the only way to get this non-repeat prescription drug would be to ask for an Out-of-Hours GP to give me a call back, which would happen within the following 12 hours. 
The GP rang me first thing the next morning and helped me by sending a prescription to my local Boots Chemist to collect on Sunday morning, hence I did not miss one single dose of the medication. I cannot tell you how grateful and relieved I was to receive this help.
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