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"She made a world of difference during a difficult time"

About: Armagh / District Nursing

(as the patient),

I would like to express my deepest gratitude for the exceptional care and compassion shown by Nurse Laura (District Nurse) from the Armagh Friar Surgery. After being diagnosed with stage 4 cancer and beginning a treatment plan that required regular draining of a drip every three days, I was understandably overwhelmed and anxious.

From the very first visit, Laura brought not only her medical expertise but also a level of kindness, professionalism, and reassurance that made a world of difference during an incredibly difficult time. Her visits became something I genuinely looked forward to — not just for the care, but for her warmth, empathy, and ability to make even the hardest days feel a little lighter.

Laura’s dedication and support have been invaluable. She has gone above and beyond in every aspect, and I truly cannot thank her enough. I feel incredibly fortunate to have had her as part of my care team, and I believe she is a shining example of what nursing should be.

Thank you, Laura, for everything you’ve done — your care has meant more than words can say.

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Responses

Response from Maeve McKenna, Integrated Care Team and District Nurse Manager, Armagh, Adult Community Services Directorate, Southern Health and Social Care Trust last week
Maeve McKenna
Integrated Care Team and District Nurse Manager, Armagh, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 05/08/2025 at 09:41
Published on Care Opinion at 10:09


Hi Oksanalva625,

Thank you for your kind words about Community Staff Nurse Laura. It is important for us to receive feedback to ensure we are providing a quality service and we appreciate you taking time to write to us.

I will be sharing your feedback with Laura and I am sure she will be delighted she has had such positive impact on your experience during an extremely difficult time.

I will be recommending Laura for a Trust Greatix Award in recognition of your feedback and the care she is providing.

Take Care,

Maeve

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