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"Outstanding care for broken arm"

About: Royal Hospital for Children (Glasgow) / 23 Hour Unit ( Ward 1A) Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) / Theatres, recovery and Anesthetics

(as a parent/guardian),

My son had his arm broken in a fairly traumatic event last week and we were looked after outstandingly at RHC.

From the triaging staff in ED right through to the post-op care with his student nurse, the staff couldn’t have been nicer and more efficient. I can’t compliment the ED staff highly enough for how were managed initially and the on-call orthopaedic team.

The trauma nurse called us the following morning exactly as described and the 23 hr ward and their exceptional staff provided perfect care and were amazing with my son. The theatre team were brilliant and efficient too.

Since discharge we had a slight issue with the cast and again the plaster room staff very promptly addressed this and resolved it.

Brilliant treatment from start to finish and we can’t thank you all enough.

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Responses

Response from Suzanne Pearson, Senior Charge Nurse, Wards 1A and 1B, Royal Hospital for Children, NHS Greater Glasgow and Clyde 4 months ago
Suzanne Pearson
Senior Charge Nurse, Wards 1A and 1B, Royal Hospital for Children,
NHS Greater Glasgow and Clyde

Senior Charge Nurse

Submitted on 21/07/2025 at 12:31
Published on Care Opinion at 12:31


Hi rorym

Thanks for taking the time to leave your fantastic feedback for your whole journey from A+E to post op. Although your experience started off with a stressful incident I'm pleased that everything went as planned with his operation and that the staff provided excellent care.

I will ensure they all get to read your comments and I do hope your son is recovering well at home and hopefully getting to enjoy the remainder of his summer holidays.

Many thanks again,

Suzanne Pearson

Senior Charge Nurse

Ward 1A/B,RHC

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