"Made to feel comfortable"

About: Sexual Health / GUM (Genito Urinary Medicine) & HIV service Sexual Health GUM (Genito Urinary Medicine) & HIV service Portadown BT63 5QQ

Posted by Regan/27 (as a service user), 3 weeks ago

I got blisters on my vaginal area I had to go get them check as my gp thought it could have been Herpes but it came back negative.
I had a really comfortable and relaxed time while getting tested both times. The staff went above and beyond for me thank you

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Rachel Callaghan

Speciality Nurse GUM / Deputy Sister, Integrated Maternity and Women's Health,

Southern Health and Social Services Trust

Submitted on 21/07/2025 at 13:13

Published on Care Opinion at 13:19

Dear Service User,
Thank you for taking the time to share your experience with us.
We are pleased to hear that you felt comfortable and well supported during your visit.
It is important to us that everyone accessing our service feels comfortable. Providing respectful, non-judgmental care in a safe and welcoming environment is a top priority for us, so it’s wonderful that this came through in your experience.
If you have any ongoing concerns, or need further support, please don't hesitate to reach out.
I will make sure to share your comments with the team.
Best wishes,
Rachel

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