"Very good dental care"

About: NHS Grampian / GDENS (Grampian Emergency Dental Service) NHS Grampian GDENS (Grampian Emergency Dental Service)

Posted by OllietheSnail (as the patient), 3 months ago

I was sent to Argyll House Dental at Aberdeen Royal Infirmary with an emergency appointment via NHS111 during a May Bank Holiday weekend.
Strengths:
1. Kindness and professionalism of staff. All wore facemasks as I had asked owing to my very low blood cells counts. I was allowed to wait outside as a safety precaution.
2. Guidance about procedure to get prompt treatment.
3. Prescription of extra antibiotics
4. Successful extraction of several molar teeth a few days later in consultation with haematology ward.
I felt well looked after by a professional team.

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Responses

Susan Thomson

Administration Manager, GDens,

NHS Grampian

Submitted on 22/07/2025 at 16:06

Published on Care Opinion at 16:06

Dear OllietheSnail,
Thank you for your kind words. It’s lovely to hear that the staff were very accommodating to your health needs at the time of your appointment and given the treatment you have received, I hope you are well on the road to recovery.
We are very fortunate to have staff who pride themselves in making sure patients receive the best care and attention. They will be very pleased to read your positive response.
Kind Regards
Susan
Administration Manager, Unscheduled Dental Care

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