Had NHS gastroscopy at CHEC Castle House, Accrington. Chose to have procedure without sedation. Everyone at the clinic from the Receptionist and the clinical team were very welcoming, helpful and showed really empathy and care…they each had time to engage and chat with me and clearly explained everything…including how best I could help myself e.g. concentrating on breathing etc; they connected with me as a person and nothing was rushed…they continued to talk me through what was happening during the procedure and the nurse was amazing she comforted me, kept me calm and encouraged me to breath well which made a huge difference to my experience.
Not a nice procedure but the clinical team made it as best as they could. Huge thank you to them all. I had had the same procedure at a different NHS site a few years ago and my experience there was horrible, so I really appreciated all of the team’s efforts and work at NHS CHEC Accrington.
"Gastroscopy at NHS CHEC Accrington"
About: Community Health and Eyecare Limited Community Health and Eyecare Limited Blackpool FY4 2HH https://chec.uk/
Posted by Sunnyday1 (as ),
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