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"Once again they did not let me down"

About: Victoria Hospital / Endoscopy

(as the patient),

I have had to visit the Endoscopy Unit at the Victoria Hospital in Kirkcaldy 3 times in the last 3/4 months.

From the very first contact by the Endoscopy Unit right to the time of being taken back to my family who were there to collect me , on all three occasions, I cannot express , in words, enough gratitude or praise for the professionalism, care and kindness I received on all occasions.

The Specialists and Nurses are angels!

Once again, the NHS, Fife did not let me down.

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Responses

Response from Shona Beattie, Charge Nurse, Day Intervention Unit / Endoscopy, Planned Care, NHS Fife 2 months ago
Shona Beattie
Charge Nurse, Day Intervention Unit / Endoscopy, Planned Care,
NHS Fife
Submitted on 24/07/2025 at 07:51
Published on Care Opinion at 07:51


picture of Shona Beattie

Hi Lynda99

My name is Shona Beattie I am a charge nurse in the Day Intervention unit

Thank you very much for taking the time to feed back to us your positive experience on care opinion within the Day Intervention Unit. As a team we really appreciate hearing from you. I hope you are well at home and made a fast recovery. I will share this message with all the staff in the unit.

Kind Regards

Shona

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