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Visit to the Special Care Dentist Team, Lakeview, Gransha.

Posted By Jp020496

"Visit to the Special Care Dentist Team, Lakeview, Gransha."

About: Lakeview Hospital

(as a service user),

I have been attending the Special Care Dentist Team, based in Crannog Dental Services, Lakeview, Gransha, since my undergoing surgery for the removal of a cancerous tumour in my oesophagus and my undergoing chemotherapy, prior to my surgery.

I have found each member of staff @ Crannog, both past and present, to be extremely helpful, supportive and friendly. They have always treated me very kindly, professionally and sensitively. Indeed, it is very reassuring to know that, in the event that a person requires Special Dental Care, due to their other health conditions, it I  as very reassuring that there is a service available that will provide them with excellent dental care and respect for their overall health needs.

This service takes the fear factor out of having to attend the dentist and is one that I would recommend 100% should you need that little bit more from your dentist! 

Many many thanks 🙏🙏🙏 to Nuala, Allison and the rest of the dental team in Crannog Special Care Dental Services @ Lakeview, Gransha.

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Responses

Response from Michelle Scott, Patient Client Experience Lead, Professional Nursing and AHP, Western Health and Social Care Trust 2 months ago
Michelle Scott
Patient Client Experience Lead, Professional Nursing and AHP,
Western Health and Social Care Trust

I am the gatekeeper of Care Opinion and 10,000 voices quality improvement initiative for the Western Health and Social Care Trust

Submitted on 01/08/2025 at 15:49
Published on Care Opinion at 15:49

picture of Michelle Scott

Dear Jp020496

My name is Michelle Scott Patient Client Experience Lead for the Trust. Thank you so much for sharing your story with us. I have shared your story with the dental team ensuring Nuala and Alison is aware of your story. It is so heart warming to hear how you felt their friendly, helpful, professional and sensitive approach to care took the fear factor out for you.

On behalf of the entire team we hope you are doing well and wish you all the very best

Kindest regards

Michelle Scott

Patient Client Experience Lead

Ext 214486 (02871345171)

Mobile: 07833402847

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Jp020496 (a service user)

Thank you for your response Michelle and I really appreciate the fact that you have taken the time to respond and that you will share my experience with the staff team in the Lakeview (Crannog) Dental Care Services!

Thank you 🙏

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