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"Tribute to the Mental Health Crisis Team"

About: Hounslow Recovery Team East

(as a relative),

I am absolutely overwhelmed by the care/attention, support and professionalism extended by the Mental Health Crisis Team on their home visits to attend and monitor the progress of my wife, who is suffering from severe depression and anxiety.

I seem to lack the ability to express myself to praise the professionalism and dedication of every single member of team who visited us, at this point I would like to mention two names in particular, Crisis Care Nurse Sinead and Elenor for their extremely kind and gentle manner to help my wife in need of such treatment, I call them angels, my very special thanks to both of them.

Thank you NHS Crisis Team Members.

God Bless you all.

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Responses

Response from Paul Gibbs, Patient Experience Lead, West London NHS Trust last week
Paul Gibbs
Patient Experience Lead,
West London NHS Trust
Submitted on 25/07/2025 at 13:55
Published on Care Opinion at 13:55


Dear Asif6,

Thank you for the positive feedback.

We are so pleased to hear your positive feedback about our counsellor and the support they provided. Your kind words are greatly appreciated and will be shared with the team involved.

Once again, thank you for taking the time to write to us.

Kind Regards

Millicent

Patient Experience Officer

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