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Three numbers and no answer

Posted By frute98

"Three numbers and no answer"

About: Lincolnshire Partnership NHS Foundation Trust / Adult mental health

(as a carer),

The three emergency numbers given out by Windsor House on their telephone message, they never answer the phone.

First number - No answer

Second number - Cuts off before it rings

Third number - Message: Sorry, this number is no longer available

I find this is utterly disgusting

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Responses

Response from Alison Whiting, Experience of Care Coordinator, Experience of Care Team, Lincolnshire Partnership NHS Foundation Trust 4 months ago
Alison Whiting
Experience of Care Coordinator, Experience of Care Team,
Lincolnshire Partnership NHS Foundation Trust

Submitted on 21/07/2025 at 16:12
Published on Care Opinion at 16:12

We are sorry to learn of your negative experience and can understand your disappointment and frustration. If you would like to, please contact our Experience of Care Team on lpft.pals@nhs.net or 01529 222265 so that we can better understand which service your feedback relates to and assist with your concerns.

We take feedback very seriously at Lincolnshire Partnership NHS Foundation Trust and want to do all we can to improve people's experiences of our services.

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