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Has restored my faith in the NHS

Posted By Heatherann

"Has restored my faith in the NHS"

About: Grantham & District Hospital / Accident and emergency

(as the patient),

I was very unwell - I have Addison’s Disease, a potentially life threatening condition and I have had very negative medical experiences in the last few years. I was very anxious about needing to again ask for help, but the kindness and care I received at Grantham has restored my faith in the NHS. Everyone from the receptionist, the nurses and the doctor I met finally helped to reassure me - and I was only  there for two and a half hours, having been triaged, had an ECG and blood tests, and then seeing the doctor who gave me the necessary medication. Thank you everyone 

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Responses

Response from Teresa Shepherd, A&E Sister, United Lincolnshire Hospitals NHS Trust 4 hours ago
Teresa Shepherd
A&E Sister,
United Lincolnshire Hospitals NHS Trust

Submitted on 16/07/2025 at 07:38
Published on Care Opinion at 07:38

Dear Heatherann

Thank you for you kind feedback.

As a team, we take pride in the service we provide and are always aiming to make improvements. Comments are shared at morning meetings and feedback such as this will certainly help boost morale and remind staff that their hard work and dedication is appreciated.

Thank you for taking the time to post feedback and hope you are feeling better.

Regards

Teresa

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