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Thank you so much for being there

Posted By Thanks777

"Thank you so much for being there"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust / NHS 111

(as a service user),

Can I say a big thanks to all ambulance and 111 that has been there support me recently. I had been getting very bad pains attack and bad covid attacks. I am also getting mental health issues. This was in Bristol area. Can I say thank you so much for being there 💗 I really have not been my self so thank you for your understand. 

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Responses

Response from Deanne Hill, Patient Engagement Manager, South Western Ambulance Service NHS Foundation Trust 4 days ago
Deanne Hill
Patient Engagement Manager,
South Western Ambulance Service NHS Foundation Trust

Submitted on 29/07/2025 at 13:21
Published on Care Opinion at 13:21

Good Afternoon,

Thank you so much for providing us with feedback on the service you received, it is much appreciated! We hope you are on the mend, and are sorry you had to use our services in the first place!

For confidentiality, your patient information is redacted on this platform and so we cannot find the details of your incident, we would love to pass your message onto the Ambulance crew who attended you and so, if you would be willing to share some additional information, please could you email compliments@swast.nhs.uk with your name, date the ambulance arrived, address and thank you message and we will ensure this is passed onto to the relevant crew.

Thank you again for taking the time to feedback, I hope you are recovering well!

Lauren

Patient engagement team

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