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"Helped us make the right decision"

About: Adult Health and Social Care Localities / Older Adult Mental Health Team (Willow Clinic)

(as a service user),

I just want to highlight the fantastic care & attention given to my family in the process of helping my Mother in Law. As when everyone reaches this stage of Dementia with a loved one, the care, help & support from East Renfrewshire older adult mental heath team, Willow clinic, and Michelle in particular really helped us make the right decision of what was best. 

I didn’t know what to expect, however from our first meeting to now that my mother in law is in a care home with 24/7 care there has been care & sentiment towards us and finding a place where she can be happy, secure & safe. 

They truly make a difference at helping your family through a difficult time even when some of the family might not want their parent to go into full time care, Michelle helped me understand why the care that she required was becoming too much for her sons & me. Actually the way Michelle said was for us to go back to being her family & having happy visits not trying to be full time carers which had became so much more difficult as the months passed. Both of my mother in law's sons are so much calmer & getting time for themselves without checking cameras, door alerts, trackers etc, it had all been getting just too much. 

The Willow clinic have been absolutely wonderful in the support & guidance, even some respite at day centres were a great addition for stimulation for my mother in law, another place that were just so full of care and fun for the ladies & gents attending for a day. 

Mostly a big thank you for Michelle as without her I don’t know how we would have navigated such a challenging time. Thank you.

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Responses

Response from Emma Walker, Lead Occupational Therapist for Mental Health, Occupational Therapy Mental Health, East Renfrewshire HSCP yesterday
Emma Walker
Lead Occupational Therapist for Mental Health, Occupational Therapy Mental Health,
East Renfrewshire HSCP

Provides occupational therapy for mental health

Submitted on 16/07/2025 at 09:14
Published on Care Opinion at 09:20


picture of Emma Walker

Dear Jacqueline101

Thank you so much for your thoughtful feedback that you and the family have submitted on care opinion. We are grateful you took the time to share your experience. It is wonderful to hear that Michelle and our mental health team were able to provide the support, care, and local insight you needed, especially during such a challenging time.

Supporting families living with dementia is a significant part of what we all do at the Willow Clinic, and knowing that our compassion and knowledge made a difference means a great deal to us. I will pass your message along to Michelle – she will be delighted to hear your appreciation.

Please don’t hesitate to reach out if you need any further advice or support in the future.

Emma

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