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I was well informed throughout and the staff genuinely care

Posted By Lesleyids617

"I was well informed throughout and the staff genuinely care"

About: University Hospital Hairmyres / Endoscopy University Hospital Hairmyres / Surgical Receiving Unit (Ward 4) University Hospital Hairmyres / Theatres, Recovery & Anaesthetics

(as a service user),

All staff are extremely friendly and i felt very well looked after. No member of staff passed my room without speaking to me. I was well informed throughout and the staff genuinely care and are happy at work 

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Responses

Response from Shirley-Ann O'Hare, Senior Nurse - Emergency Directorate, University Hospital Hairmyres, NHS Lanarkshire 2 days ago
Shirley-Ann O'Hare
Senior Nurse - Emergency Directorate, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 14/07/2025 at 17:15
Published on Care Opinion at 17:15

picture of Shirley-Ann O'Hare

Dear Lesleyids617

Thank you for taking the time in sharing your experience at Hairmyres Hospital through Care Opinion.

Lovely to hear that you we’re looked after well by all the staff members and that staff genuinely cared for you.

I will share your lovely feedback with the team.

Hope you are recovering well.

Kind Regards

Shirley-anne

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 2 days ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 14/07/2025 at 17:15
Published on Care Opinion at 17:15

picture of Lise Axford

Dear Lesleyids617

Thank you for sharing your positive comments. I am pleased to read that all the staff were friendly and you felt well informed. I will share your comments with all teams as staff will appreciate your feedback.

Kind regards

Lise

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