Text size

Theme

Language

"More toilets needed"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

I came to Cloughreagh House a few months ago and I am now ready to go home but I am waiting on a package of care.  My stay here has been wonderful and I have been really well looked after and spoiled by all the staff, there are too many to mention by name.  

I do want to suggest something that in my opinion would be a big improvement. More toilets are needed in Cloughreagh House for the people who come to stay. 

After you get your  meal if you don't get out of the dining room quickly you face queueing for the toilet. I cant believe that at my age (I'm in my 90's) that I have to queue to get to the toilet and believe me when I say it is not easy. 

I know that part of the problem is that I am  not as quick in the toilet that I used to be  and that goes for most of the people here in Cloughreagh House. 

I am therefore asking the Trust to consider putting more toilets into Cloughreagh House, they are really needed. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Stephanie Campbell, Senior Support worker Cloughreagh House, Adult Community Services Directorate, Southern Health and Social Care Trust 3 weeks ago
Stephanie Campbell
Senior Support worker Cloughreagh House, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 22/07/2025 at 01:05
Published on Care Opinion at 01:05


Thank you for taking the time to post your story on care Opinion. I appreciate your honesty in regard to the difficulty in getting to the toilet here in Cloughreagh House and I fully understand why you felt it necessary to highlight this issue.

You are correct in saying that more toilets are needed but this is a difficult issue to resolve due to the structural layout of the building. The manager is aware of the problem and will bring it to the attention of the Head Of Service and I hope that in due course a solution to the issue will be achieved and more toilets will be in place for the residents who use our service.

Regards

Stephanie Campbell

Senior Residential care Worker

Cloughreagh House

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k