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"Great holistic care with care and compassion"

About: Western General Hospital / Same day emergency care (SDEC)

(as a relative),

Today my mum attended SDEC at the western general hospital. She was anxious and hasn’t had recent positive experiences in hospital.

The care and compassion shown by the nurses on shift made my mum feel seen and important, especially Phillip and the other 2 nurses who supported him (sorry didn’t catch their names). You guys were amazing.  

Thank you so much for supporting and caring for my mum. You made sure the care she received fitted around her and what she wanted, while ensuring she got the treatment she needed.

You are stars!! Philip you are awesome!! 

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